Copyright © 2014.
Name My Reward
   

Member Support

At Name My Reward your total satisfaction matters to us.  So does good customer service!  Please give us a chance to answer your question or address your issue.  We'll do our best to help however we can.  To contact Member Support, please complete the simple form below.  We look forward to assisting you!

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Quick Links

 

Quick Links

- Click to Begin Your Reward Redemption
- Click to Learn How to Redeem
- Click to View Helpful FAQs
- Click to View Redemption Instructions & Member Terms
- Questions About the Program? Check Here for Answers

 

 

 


Other Frequently Asked Questions

What Is Name My Reward?
  - Click Here for the Answer

What Kinds Of Rewards Will I Get To Choose From?
  - Click Here for the Answer

What Is The Member Experience Like?
  - Click Here for the Answer

What If My Reward Code Doesn't Work?
  - Click Here for the Answer

What Makes Name My Reward Different?
  - Click Here for the Answer

When Does My Reward Code Expire?
  - Click Here for the Answer

 
Your First Name:*
Your Last Name:*
Your Email Address:*
Re-type Your Email:*
(NOTE: Please double check your email address as this is the only way we can contact you to support your request.)
Your Phone Number:*
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Your Reward Status:*
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So that we make sure to direct your question to the appropriate department, please carefully select your topic / question.
Select a Topic:*
Comments/Questions:*
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Your IP Address:   Why do we record?
Re-type the Characters:
   
Before you submit your question, have you checked our Frequently Asked Questions page, our "How it Works" page and our Terms And Redemption Instructions for answers to your questions.
 
Please note: This program provides online/email customer service only.
 
  Why do we record this?
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  Name My Reward records the computer IP address and redemption activity for every redemption and attempted redemption, and that attempts to redeem the same code more than once, attempts to redeem multiple codes, giving your code to someone else to redeem, or attempts to redeem a code not issued directly to you will result in termination of your reward code, and may result in referral to our fraud department and possibly to the legal authorities.
   
   
  Before you submit...
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It looks like you are submitting a Member Support request regarding a Name My Reward code that has already been redeemed and delivered.
 
Your Reward Redemption and Delivery Details
   
  Your Reward Code: 
  You Redeemed On: 
  Reward You Selected: 
  Your Email Address: 
  Reward Delivery Status: 
 
Would You Like Us to Re-Send Your Reward Email?
Are you writing today because you did not get reward fulfillment email?
We'd be happy to re-send it to you.Click to have the email re-sent to you.
 
  Email Sent..
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  Email has been re-sent to you.
   
  Oops!
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Oops – you’ve told us your code is not working, but you’ve also indicated that you do not have a reward code. If you have a code and your code is not working, you must provide your code in this support ticket to proceed.
 
 
  Oops!
 
Looks like you entered a code that is not valid. Make sure that your code is 15 characters long, and contains "NMR" as the first three letters in the code.
 
 
 
  Oops! YOU'RE CONTACTING THE WRONG COMPANY TO CANCEL
 

May we ask why you're trying to send Name My Reward (a reward company) an email about something you want to cancel? All we do here at Name My Reward is deliver rewards to customers. We have nothing to do with what you are trying to cancel.


We did not sell you anything. We never charged you anything. We can't cancel anything for you. We can't give you a refund. If you need to cancel something, then you need to contact the company that sold it to you. That is not Name My Reward. Often, you can find their telephone number on your credit card statement.

 
 
 
  Please Wait
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  We have already received your support request. You will receive a response from member support within a couple hours. Thank you for your patience